Lack of communication among the physician and the staff was very disappointing. I showed up early to the appointment but the staff didn’t inform the physician. The physician get upset with me for showing up late and informs me that he can’t give me a full appointment time. After realizing that it was the staff’s fault for not informing him, he still rushes the appointment and of course no one apologizes.
I am so sorry to hear you had a less than perfect visit to our office. I am so sorry that the front staff did not clearly tell the doctor what the situation was. Please feel free to reach out to our office manager if you want to discuss this any further. We appreciate you letting us know of what happened.