Legacy Plumbing is an award winning residential plumbing specialist. We service the North Dallas area, including the cities of Frisco, Plano, McKinney, Allen and more. Our technicians have extensive experience in water heater repair and replacements, slab leaks, water lines, gas lines, faucet repairs and installations, sewer and drain cleaning and much more. We are a proud member of the BBB with an A+ rating. We provide service with integrity and offer our customers the Legacy Guarantee.
Water Heater Repair or Replacement
Garbage Disposal Repair or Replacement
Toilet Repair or Replacement
Faucet Repair or Replacement
Gas Line Repair or Replacement
Shower or Tub Repair
Sink and/or Drain Stoppage
Yard Leak Repair
Sink and/or Drain Repair
Other (please specify)
Certifications & Memberships
98.4%would refer friends and family to us
This time I am not satisfied with the service. The original plan was to replace the garbage disposer but the service man wanted to see what was wrong with it. In a minute he was able to unjam it by removing a piece which was stuck in the garbage disposer. This garbage disposer was a more than 10 year old. No point repairing it. I was ready for replacing it. But he convinced me not to since he was able to repair it. Charged $160 (after $25 discount). Apparently this was the same price for installing a new unit (which I already purchased). Another point was he did not tell me that there was no warranty on the repair he did. If I knew this I would have definitely replaced it. A good Plumber would have suggested to replace it - since it was 10 years old unit.
We are sad to hear that your most recent service with us was not satisfactory. We absolutely would never want anyone to feel unhappy or taken advantage of. We put many steps in place to make sure that does not happen. We try to set expectations from the initial phone call and through each step of a repair so that there are never any surprises when we complete the service call. We are always looking for ways to improve and we do appreciate your feedback. Our Master Plumber did try giving you a call to make this right. We would appreciate the opportunity to discuss this further with you to try to come to a resolution. You are very important to us and we would love to hear from you! Please give us a call at 972-801-9798 at your earliest convenience
We discovered a leak seeping out the side of our foundation. Immediately called Legacy Plumbing and they came out and diagnosed the problem quickly and will incredible precision and detail. They outlined all our options and gave their recommendation on the best approach. I felt like they were always viewing the work from my perspective and provided the most economical repair that addressed the problem in a professional manner.
Very upfront with pricing - I knew before they arrived. Repair person arrived during the two hour window I set up, and he called me about 30 minutes before arriving. He was very polite and did a great job.
Daniel performed a very thorough inspection of my water heaters which indicated they needed to be replaced as repair wasn't an option due to their poor condition. While he did explain all of the options, I decided it was cost-effective and less stressful to replace both units. Daniel stayed late into the evening to finish the job.
It is a pleasure to have Julie cutting and coloring the hair for my entire family. She understands exactly what we want and is very personable. The entire staff is very attentive and friendly. I recommend Green Peridot to all my friends.
I felt the staff at Frisco Automotive was very knowledgeable and straight forward. Most importantly, I never felt like they were trying to rip me off. I was very satisfied with the quality and timeliness of their work and will definitely take my vehicle there in the future.