Legacy Plumbing, Inc.
Plumbing
15222 King Road Ste 1002
Frisco,
TX
75034
(972) 801-9798
Mon - Fri: 8:00AM - 5:00PM
Sat - Sun: Closed
About
Legacy Plumbing is an award winning residential plumbing specialist. We service the North Dallas area, including the cities of Frisco, Plano, McKinney, Allen and more. Our technicians have extensive experience in water heater repair and replacements, slab leaks, water lines, gas lines, faucet repairs and installations, sewer and drain cleaning and much more. We are a proud member of the BBB with an A+ rating. We provide service with integrity and offer our customers the Legacy Guarantee.
Services
- Water Heater Repair or Replacement
- Garbage Disposal Repair or Replacement
- Toilet Repair or Replacement
- Faucet Repair or Replacement
- Gas Line Repair or Replacement
- Shower or Tub Repair
- Sink and/or Drain Stoppage
- Yard Leak Repair
- Sink and/or Drain Repair
- Toilet Stoppage
- Other (please specify)
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Invoice
- Mastercard
- Visa
Staff
Michelle Young
Amber Lopez
Certifications & Memberships
1 stars Anonymous Featured review
This time I am not satisfied with the service. The original plan was to replace the garbage disposer but the service man wanted to see what was wrong with it. In a minute he was able to unjam it by removing a piece which was stuck in the garbage disposer. This garbage disposer was a more than 10 year old. No point repairing it. I was ready for replacing it. But he convinced me not to since he was able to repair it. Charged $160 (after $25 discount). Apparently this was the same price for installing a new unit (which I already purchased). Another point was he did not tell me that there was no warranty on the repair he did. If I knew this I would have definitely replaced it. A good Plumber would have suggested to replace it - since it was 10 years old unit.
We are sad to hear that your most recent service with us was not satisfactory. We absolutely would never want anyone to feel unhappy or taken advantage of. We put many steps in place to make sure that does not happen. We try to set expectations from the initial phone call and through each step of a repair so that there are never any surprises when we complete the service call. We are always looking for ways to improve and we do appreciate your feedback. Our Master Plumber did try giving you a call to make this right. We would appreciate the opportunity to discuss this further with you to try to come to a resolution. You are very important to us and we would love to hear from you! Please give us a call at 972-801-9798 at your earliest convenience
5 stars Teresa A Customer since 2015
We have used Legacy Plumbing for several years and have never been disappointed. They have fixed everything from a broke ... Read More
5 stars Fred K Customer since 2015
We have used Legacy Plumbing for years and see that they continue to provide extremely professional, competent services ... Read More
5 stars Rajesh V Customer since 2013
We have been using Legacy Plumbing for all of our plumbing needs for the past several years and love the quality of serv ... Read More
5 stars Ryan L Customer since 2017
Great
5 stars Robert D Customer since 2016
Very professional service technicians. Mike arrived as scheduled and quickly assessed the problem. His work was except ... Read More
5 stars Ari S Customer since 2018
Best plumbing ever! Highly recommended. I wish they serviced all of DFW and not just the areas north of I635...
5 stars Dan H Customer since 2018
Johnny did a great job here. He explained his task very well, and kept us updated.
5 stars Anonymous Verified customer
They were ontime, quick, and did a good job.
5 stars Victoria F Customer since 2017
Legacy Plumbing always does a great job! Shows up on time and always fixes the problem in a prompt manner. Highly rec ... Read More
5 stars Albert B Customer since 2018
Enoch was the technician who was sent to repair my clog. He was very professional and thorough. He explained all poten ... Read More
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