96.1% would refer friends and family to us

4 stars Verified customer

Work was great

Timing great

Good communication

Only problem was truck was unlocked when left for pick up.other then that I was impressed

5 stars Verified customer

The staff at Leonard's are friendly, knowledgable, and easy to contact. I was able to get my car in and out before NYE without a problem!

5 stars Verified customer

They were very helpful and fast! Both John and Jeremy were professional and friendly throughout our interaction.

5 stars Verified customer

Jonathan and Jeremy take good care of our vehicles. My husband and I appreciate knowing we're in good hands!

4 stars Verified customer

Facility is well-organized and staff is friendly and welcoming.

I only had an oil change so I'm not in a position of giving broad critique. But please note: I checked the oil level afterwards on a level surface and it looked like it was overfilled, perhaps by as much as 1/2 inch. I brought the vehicle back in front of the shop and one of the gents in the office rechecked the oil level and confirmed that it was overfilled but told me that it would not cause a problem.

I decided to research the issue. A google search for "overfilled RAV4 hybrid engine oil" came up with a very long list of comments, including some alarming stories about Atkinson engines (the type of engine in hybrid vehicles) sustaining damage from being over-filled. However, from my experience (I was an auto-mechanic and shop-owner for 30 years), I decided your technician is correct and the overfilling is not sufficient to cause a problem.

However: I suggest you use the official factory spec of 4.8 quarts (instead of 5 quarts) to refill these engines just so you prevent these kinds of questions from coming up in the first place.

Please take this comment as friendly advice and not any sort of overall criticism.

5 stars Verified customer

Excellent service. Always above and beyond.

4 stars Verified customer

Impressed with the quick turn-a-round

5 stars Verified customer

They are always good at Leonard's.

5 stars Verified customer

Unbelievable service, fast, friendly, just a great honest place to take your car! Very fair pricing and not a bunch of crap you don’t need, just an honest approach to car care! HIGHLY RECOMMENDED!

5 stars Verified customer

I’ve taken my truck to you guys twice now and have received excellent service both times. The work I’ve had completed involved under carriage stuff and the turnaround was quick. Good value for the service and conveniently located.

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