My german shepherd is almost 9 years old and has terrible anxiety about going to the vet. We went to another vet since she was a puppy, until he retired last month. Sheba needed a refill on her arthritis medication, and was having more difficulty getting around, so we came in here. Dr. Mitas and the rest of the staff were very sweet and patient with the old girl, getting down on the floor with her when she wouldn't get on the exam table. My only issue was how expensive the visit was, but it was not outrageous for what she had done. Just part of caring for an older pet.