One of the most awesome customer service experiences I have ever seen...from the second we pulled up we were met with a welcome and smile. ..we use places like this at home but they could definately learn true customer service from Lance and his staff...I have truly never felt more welcomed and taken care as we do when we come here. The staff works very well together and Lance orchestrates the smoothest process we have ever encountered...we have lived in kona for over 30 years and tell everyone we know to come to you for the best service. We certainly hope the right people see this review and realize they made a choice of a lifetime in Lance...and to Casey, Roger, Val and Jordan...thank you all so much for making our day so pleasant...on another note, we love your new car wash!!
Sincerely, Richard and Alma