They told me that my cat would come right out, and then twenty minutes later she didn’t come out and I had to call and remind them to bring her out. The front desk lady said “They didn’t bring her out already??” How do I answer that? That just tells me you forgot about a live animal in your care. The vet seemed very kind, however he recommended a $200 preventative care medicine to me without indicating the price. I do appreciate it and would probably buy it anyways, but I wish he gave me a heads up as to the huge price tag before just describing what it was and putting it on my bill.
The vet was awesome, just be transparent about prices. The front desk or whoever coordinates the office stuff needs some work/help. It concerns me that my cat was probably just thrown in a room with a bunch of other animals, was probably scared, and then when it was time for her to come home the office workers forgot about her until I had to call a second time and remind them that I needed to go home.