94.3% would refer friends and family to us

5 stars Customer since 2014

Takes the time to explain things, offer options, etc. Comfortable atmosphere. Convenient to where I live.

5 stars Verified customer

The staff was friendly and the service was great. Dr Hill was amazing with my 12 year old. Will absolutely go back!

Liberty Lake Family Dermatology replied:

We love kids at NID! Thank you so much for your awesome review!

1 stars Customer since 2012

Always enjoyable visit. Short wait. Friendly.

Liberty Lake Family Dermatology replied:

We strive to be as punctual and friendly as possible. It is a privilege to care for our patients Sandra! Thank you!

4 stars Customer since 2017

I enjoyed my visit with Dr. Craig. He was very knowledgeable and professional in my visit. However, the 1 customer who posted a negative review was never responded to. You seem to respond to the positive more then the negative.

Liberty Lake Family Dermatology replied:

Thank you for your response Barry! We make every attempt to answer all of our reviews.

5 stars Verified customer

Dr a Craig and staff are professional and prompt!

Liberty Lake Family Dermatology replied:

Thanks so much! We always want our patients to enjoy visiting NID!

5 stars Customer since 2012

Very personal, and,professional. Dr. Craig is a wonderful, and personal Doctor.

Liberty Lake Family Dermatology replied:

We always want our patients to feel well cared for! You are an important part of our skin care team James! Thank you!

3 stars Verified customer

I have to say , I felt very embarrassed by the "nurses" response to my concerns about aging. It didn't seem important to her, the repeated eye rolling and smirking felt humiliating and degrading. All of the information came very quickly, and when I asked questions, they were very short and incomplete. I ended up going to the office in Coeur d'Alene for clarification.

Liberty Lake Family Dermatology replied:

We apologize for your experience. Your concerns are very important to us. We will discuss this matter with our staff.

5 stars Customer since 2018

Very courteous personnel

Liberty Lake Family Dermatology replied:

We appreciate the opportunity to care for you Ramona!

5 stars Customer since 2018

Very informative and easy to talk to. I really appreciate those qualities.

Liberty Lake Family Dermatology replied:

Your concerns are important to us Sherry! Thank you for taking the time to provide us with your feedback.

5 stars Customer since 2018

Dr. Hill and staff did a wonderful job making me feel comfortable and informed during my spot check appointment. Even though I had a spot removed for testing, they ensured I had all my questions answered and felt comfortable about the process the entire time. I would highly recommend Liberty Lake Family Dermatology!

Liberty Lake Family Dermatology replied:

We are so glad that you feel comfortable in our care Hillary! We love recommendations from our patients! Thank you!

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