I came to my appointment expecting to see my regular dentist, and the office staff and hygienist(s) with whom I have had a relationship for a long time. The whole group had been replaced by entirely new people I had never met with little explanation. I was starting from scratch without any warning at all and was a very unhappy camper. There was no flossing after cleaning and no cancer screening, which was a part of the oral exam in the past. The good news is that I survived in spite of my general discomfort in a dental office compounded with distaste for the sneaky way the transfer to a new staff was handled. The jury is still out on my future with this office.