Sarah and Katie are ALWAYS so friendly to us and our dog Crystal. They know here very well and know how to handle her (she isn't a fan of Vet trips). Lifetime has a very "small-town" feel to it which is an important quality to us. They are very accommodating if we have an emergency/problem and get us in right away. The newly renovated office space is fresh and clean. We are lucky to have this place in our community!
Thank you, Adrian! We appreciate your kind words and praise. It means a lot to us as we work hard for everything you described. We are so proud to be a part of the New Richmond community.
Customer since 2017
My cat Zeus had a dental problem, and I took him there for cleaning, but as I suspected he needed some extractions done. I like that they called me to let me know of some additional problems and thus gave me the choice of taking care of them right away or later. I was pleasantly surprised that the doctor himself called me to give me a summary of how things went and post-op instructions. Sarah at the front desk is professional and knows her job, which I appreciated. May sound strange, but I REALLY appreciated how clean the office was and had no detectable animal odors whatsoever. Most vets' offices smell horrible and you wonder about cleanliness, but not my experience here at all. I would definitely recommend this office to others!
I am highly satisfied with my experience at your office~
I want to personally recognize the lady who i first encountered on Monday when i literally carried Richey in my arms thru the front door in panic mode... i don't remember her name but she had shorter auburn hair and also note the young lady abt 5'1" with blonde hair, she mentioned her 2 or 3 rott dogs she had if that helps with i.d. bcuz i don't know her name either.
The office also had a very welcoming atmosphere with creative decoating ~
Thank you. Susan! That was Sarah, the practice manager, and Katie, one of our veterinary assistants. We appreciate you taking the time to leave us a review and to mention the staff members that impressed you.
KAREN & PAUL J
Customer since 2015
The staff is so friendly and efficient, especially Sara. Dr. Miller is great; very kind and gentle with the animals and takes time to answer questions. The new office space was done very well.