Reviews

Lifetime Pet Centers

5 stars Customer since 2004

Our pet always receives excellent care whenever we visit Lifetime Pet Center in New Richmond. Friendly, professional and caring staff.

5 stars Customer since 2014

Always a positive experience. Everyone that works there is always welcoming, comforting and cheerful.

Lifetime Pet Centers replied:

Thank you, Linda!

5 stars Customer since 2017

Great Vet! Clean, helpful, nice, and knowledgeable! I will continue taking my dog to Lifetime after an excellent first visit!

5 stars Customer since 2015

Very pleasant staff interaction. no wait time except for blood work to be run. Only complaint, the front desk is to high to be comfortable to write on. Like the new set up with the animals separated though.

Lifetime Pet Centers replied:

Thank you, Joyce! We appreciate you taking the time to leave us a review.

And, yes, we know about the desk! Sadly, the person that designed and built it did not follow our specifications. The project was so complicated we were unable to fix it. However, in the future if you are uncomfortable let the staff know and we can provide you with a clip board instead so you can sit and write anything you need. Thanks again!

5 stars Customer since 2017

Great experience from walking in the door !

Staff friendly and attentive! Our dog greeted as well and cared for!

Dr Miller friebsjr and highly experienced!

Communication and care ! Team work to include you and your pet!

Thanks!

5 stars Customer since 2017

Everyone was so helpful and nice. Our dog, Bruno is completely blind and they were very patient with him. We also had him groomed and he looked adorable. We will definitely be a Lifetime Pet Center Family from now on.

Lifetime Pet Centers replied:

Thank you, Sherry! We appreciate you taking the time to leave us a review. We look forward to seeing you and Bruno again soon!

5 stars Customer since 2015

We have been taking our pets to Lifetime Pet Center of New Richmond for a couple years now, and they have been great. They're very flexible, caring, and professional. I would not hesitate recommending them to anyone.

Lifetime Pet Centers replied:

Thank you, Craig!

5 stars Customer since 2013

you guys take good care of all the pets there.

5 stars Customer since 2017

My cat Zeus had a dental problem, and I took him there for cleaning, but as I suspected he needed some extractions done. I like that they called me to let me know of some additional problems and thus gave me the choice of taking care of them right away or later. I was pleasantly surprised that the doctor himself called me to give me a summary of how things went and post-op instructions. Sarah at the front desk is professional and knows her job, which I appreciated. May sound strange, but I REALLY appreciated how clean the office was and had no detectable animal odors whatsoever. Most vets' offices smell horrible and you wonder about cleanliness, but not my experience here at all. I would definitely recommend this office to others!

Lifetime Pet Centers replied:

Thank you so much for the review, Holly! We really appreciate you taking the time to let us know how we are doing.

5 stars Customer since 2017

I am highly satisfied with my experience at your office~

I want to personally recognize the lady who i first encountered on Monday when i literally carried Richey in my arms thru the front door in panic mode... i don't remember her name but she had shorter auburn hair and also note the young lady abt 5'1" with blonde hair, she mentioned her 2 or 3 rott dogs she had if that helps with i.d. bcuz i don't know her name either.

The office also had a very welcoming atmosphere with creative decoating ~

Lifetime Pet Centers replied:

Thank you. Susan! That was Sarah, the practice manager, and Katie, one of our veterinary assistants. We appreciate you taking the time to leave us a review and to mention the staff members that impressed you.