Sarah and Katie are ALWAYS so friendly to us and our dog Crystal. They know here very well and know how to handle her (she isn't a fan of Vet trips). Lifetime has a very "small-town" feel to it which is an important quality to us. They are very accommodating if we have an emergency/problem and get us in right away. The newly renovated office space is fresh and clean. We are lucky to have this place in our community!