Promises, promises............ I was in a rush and obviously the salesman knew this so he promised delivery and installation of the windows by a certain date. They were two weeks late which caused much disruption with my move and other remodeling. The installation was not that good and I had to fight to get what was promised in the contract and really never got what they promised which was refinishing the window casing to match the windows. Now several months later, I noticed that they had cracked some tile in the bathroom while installing that window.
I feel I paid a huge sum of money and got terrible service. Although they were very quick to call for my credit card after the bare-bones installation before they had completed what they promised. Do yourself a favor and buy your windows elsewhere.