Very professional help in picking the right elevator and features. Excellent installation. Crews arrive on-time. They are careful and look after all the details when doing the work. At the end of each day, they clean up after themselves, leaving as little mess as is possible for a major remodeling project. They explain the work and offer options as they come across the unavoidable surprises that happen.
Thank you so much for the great review. It has been a pleasure to work with you in your beautiful home. What a smart choice to add a Cambridge Elevator.
Customer since 2018
The actual repair service performed by the technician was excellent. Problem solved. Quick response time from first call to in-home repair. However, I found the invoice to be higher than expected, even after discussions with the owner. The original estimate assumed the tech was driving all the way from Santa Rosa to Willits and back, just to repair my stair lift. However, there was another service call that brought him 80% of the way here, so there should have been an adjustment for both travel time and mileage. There was none.
We were very pleased with the careful workmanship of both Paul and Hector in locating and mounting grab bars to our bathroom walls studs securely, without damaging the surrounding surfaces. This included two grab bars installed against bathtub tile walls in one bathroom and a third grab bar installed inside an acrylic steam spa shower.