It was my first visit to the office, but I did not feel like it was my first time. I was greeted by the receptionist and checked in easily. I was taken back for my exam right on time and was not left waiting a lengthy time for the doctor to see me. He was thorough but efficient. I really felt like my time was respected by not being left waiting long periods of time. I was also pleased that I was not pushed to buy glasses there and encouraged to look else where if there was not something I liked. This honestly made me want to buy my glasses from them and I did. Great experience, I’ll remain a patient there as long as I live in this area.