97.8% would refer friends and family to us

5 stars Customer since 2017

Dr. Brooks was great and was very educated about my Ferrets!! Trust me, some vets I have gone to were not!

5 stars Customer since 2013

Always great service. Trust them completely.

3 stars Verified customer

I wish you can give me more head up for how cats’ reaction behaviors and it’s definitely upsetting at result when getting at home. And never call back return, and keep tell us that “some point to will answer a call and unsure when” it’s disappointing because it’s only take 15 mins to answer and help client to calm because it’s cause master (owner of pet) stressed and anxiety. So I have to do this on my own and wait for appointment as confirmation but I never get any email. I hope it’s will email. But I’m still love this vet, but it’s definitely struggling for me to trust again because I dislike that feeling when I get a result while I arrived home with that bad reaction between with other pet. At vet, I still will go that vet no what matter but just hope they can do this bit more improvement for communicate than leave a clueless. Thank you.

5 stars Verified customer

excellent. Dr. Brooks is great and very caring. My dogs get important and focused care.

5 stars Customer since 2020

Always friendly staff, and my dog (and rats) are happy to come here!

5 stars Customer since 2002

Love all the staff. Am always happy and feel like I am leaving knowing the best path for our two pets (Buddy and Evie).

5 stars Customer since 2021

The vets and their staff are wonderful. They take the time to put both you and your pets at ease and explain everything thoroughly as well as answer any questions you may have. I am so happy to have found LAH.

5 stars Customer since 2021

Just a great place, communication with them is great and they take their time to answer any questions you have.

4 stars Customer since 2018

Very kind and helpful with my birds. I still cannot understand how certain things are not done for basic care of a bird. No gram-stain anymore? That was standard care and no explanation of why not? No offering to cut or grind down the beak or nails of the bird. The exam was something I could do at home. I have been to Angell and the doctor over there usually does more of an extensive exam than this office has. Everyone is very nice, but I feel sometimes something is missing. I know birdss are small and vey delicate, but when the doctor says it can be difficult to get a blood sample (when I was asking about needing to check blood levels if a bird is on Meloxicam for long periods of time). I have had my birds in the past get blood samples and never did the doctor say it is difficult. So if it is difficult then you just do not do it? I did not understand that. I believe I will be taking my bird back to Angell Memorial for further care.

4 stars Verified customer

Could have done without the sales pitch on flea / mosquito stuff just because I have 2 homeless cats.