100.0% would refer friends and family to us

1 stars Verified customer

They tried to charge me for many things that wasn't even wrong with my car. I took it to another so and was charged almost $1000 less than the price they Lobo Automotive was trying to charge .

1 stars Verified customer

I HAD A THROWOUT BEARING GO OUT IN MY BMW Z3. I WAS TOWED INTO LOBO FOR AN ESTIMATE FOR REPAIRS. THE OWNER, GEOGE, CALLED THE NEXT DAY WITH THE NEWS...

$2800!!! FOR WHAT, I SAID. HE WEND DOWN A LIST A MILE LONG OF THINGS THAT NEEDED TO BE DONE JUST TO FIX MY CAR SO THAT IT WOULD RUN! ON THIS LONG LIST WAS A SERPENTINE BELT AND ANOTHER BELT OF SOME SORT. I HAD AND THE TOW TRUCK MAN BOTH HAD CHECKED ALL THE BELTS! THEY WERE FINE, NO PROBLEMS, NO BREAKS, NO LOSE BELTS AT ALL! HERE'S WHEN I GOT SUSPICOUS. I TOLD HIM TO NOT TOUCH MYCAR, THAT I KNEW FOR A FACT THAT THERE WERE NO BROKEN BELTS ON MY CAR. I HAD ANOTHER TOW TRUCK GO TO LOBO TO PICK UP MY BMW. MY BMW WAS TAKEN INTO HIS SHOP WITH THE FRONT BMW LOGO "ON" THE CAR. WHEN MY CAR GOT TO THE OTHER SHOP THE LOGO WAS "GONE" "OFF" "NOT THERE"!!! YOU COULD SEE WHERE THEY HAD CUT THE LOGO OFF THE FRONT OF THE CAR!!! I COULDN'T BELIEVE THAT THEY WOULD TAKE THE LOGO OFF MY CAR. DON'T TAKE YOUR CAR HERE. BTW...THE "OTHER" SHOP ONLY CHARGED ME $831.00, AND THAT INCLUDED A COMPLETE SYNTHETIC OIL CHANGE THAT WAS $81.00 SO THE CLUTCH PROBLEM WAS ONLY $750.00!!! NOW REMEMBER LOBO WANTED $2800 AND NO OIL CHANGE! WHAT A SCAM!

Lobo Automotive LLC replied:

Ms.Morgan this is a lie, we never repaired your vehicle.You have never been a client in our records.The problem of your vehicle was the clutch.Your vehicle needed lots of work.We didnt recieve a call from you the day after the towing.We recieved a call from you a week later.The reason it was so much money because you werent only going to repair the clutch.It had other work included in the estimate.We waited 1 week to recieve a notification and an aproval from you, Unfortenually you didnt want to repair anything.We had to push the car back inside and out the shop.You never paid for the diagnostic only the towing of your vehicle.It is an old 1999 BMW Z3 That needed lots of work done,To make sure it was a better vehicle.We never repaired anything.You have never been a client of us ,Just a walk-in .First of all we did not break,nor rip off any logo off your vehicle.When your vehicle came it didnt have the logo.We are proffesional technicians who are making sure you are safe.We are not a scam we are honest ,trustworthy ,hardworking people.

5 stars Verified customer

They did an excellent job sevicing my auto. The check engine light was on, they determined what the problem was and correct it, that day. Something the dealership wasn't able to do the first second time, I took it there to be serviced for the same problem. I've waited 30 days to leave this review to be assured the problem with my car was corrected and so far it is still running.

Lobo Automotive LLC replied:

Thank You Sheryl,Hope Your Doing Good And So Is Your Car.Were Here To Make Sure That The Service We Provided Was Satisfactional Guarnteed.Thank You,If You Need Anything Please Give Us A Call.We Would like To Hear More From You Thank You.

5 stars Verified customer

Thank you for taking me on such short notice. I know you prefer to set appointments. Most of the time I don't know if I will be free so i appreciate you working to fit me in.

Lobo Automotive LLC replied:

Thank You Jose. We Will Do Anything To Take You In And Give You The Service You Need.Were Here To Make Sure That The Service We Provided Was Satisfactional Guarnteed.Thank You,If You Need Anything Please Give Us A Call.We Would like To Hear More From You Thank You.

5 stars Verified customer

Great as always. But looked at your website. Has it changed?

Lobo Automotive LLC replied:

Thank You Jose,Hope Your Doing Good.Were Here To Make Sure That The Service We Provided Was Satisfactional Guarnteed.Thank You,If You Need Anything Please Give Us A Call.We Would like To Hear More From You Thank You.And We Have Our New Website With More Offers And Better www.loboauto.com. Thank You.

4 stars

Jorge is always upfront and honest with me...i have been going there now about a year and they haven't let me down!

Lobo Automotive LLC replied:

Thank You Nicole,Were Here To Make You Happy And Safe.

If you Need Anything Give Us A Call Back.