5 stars Customer since 2022

Excellent service!

5 stars Customer since 2022

My first time here, generally pleased with my haircut with a couple of aspects to possibly improve on next time. Everybody at the salon is welcoming and friendly, and the free Aveda samples are appreciated. The haircuts are priced reasonably for the time, service, and skills provided, which can be hard to find in DC. A couple of small things to point out: 1) the music can be a little loud in the main reception area, making it difficult to hear the person speaking to you, especially at the check-in/out counter; and 2) the salon capes are quite long that I nearly tripped going between the salon chair and the shampoo station (please invest in smaller capes for petite folks or have customers remove their cape going to/from the shampoo station). Overall a pleasant experience and will be returning for my next cut!

5 stars Customer since 2014

Front desk staff is always super friendly and Erin was great for my bikini wax.

1 stars Customer since 2022

I left the salon very happy with my service, however the next day my hair began to smell burnt. its a terrible smell that will not go away and only gets worse during washing and leads me to believe that my hair was seriously damaged during my appointment. As you might imagine, I'm very upset by this.

5 stars Customer since 2022

Shannon was incredible and it was one of the best cut/colors I’ve ever had. Staff was super generous, kind, and funny too!

5 stars Customer since 2022

I am hoping I have the right person but I got a massage from Chris. Thought it was fantastic!. Very attentive to pressure and how much was enough vs. too much or not enough. Totally relaxed. Thanks Chris for a wonderful experience. If I lived in DC I would be a regular.

1 stars Verified customer

Although Kasandra came highly recommended, she must have been having a terrible day. She was rather standoffish when we first met and then seemed to be just going through the motions during my massage. She kept plopping my hands/arms back on the table and just kind of pushing my body around. I almost asked her if I had done something to make her angry, but thought that'd be silly since we had barely spoken before the massage. At the end, she yanked off the eye covers and bluntly said that her time was done. A pretty awful experience from start to finish.

5 stars Customer since 2022

Everyone was so nice. Facility was clean and amenities were nice. Doug did a great job with my highlight and cut, I am very happy and will be back!

5 stars Customer since 2021

Friendly, make an effort to get to know you and understand your needs. Professional and great at what they do - delighted with my hair cut and beard trim. They make it a real personal experience rather than just a haircut.

5 stars Customer since 2011

Loved the experience as always