95.6% would refer friends and family to us

5 stars Verified customer

Randy is the best. He takes good care of my hair and does an excellent job of dying and cutting my hair. He makes my hair easy for me to style myself. And he makes me laugh. That's having a good time during what is usually a time I don't look forward to but with Randy, it's always a pleasant visit.

5 stars

I love my stylist Sandy. She is very professional and makes me feel like a VIP customer. She is a perfectionist...which I love, since it is my hair she is working on...and always listens to my needs. I wouldn't go anywhere else. Their customer service is great! They would do anything to keep their customers happy. Also I have to mention the famous Randy, you are very nice too!

5 stars Verified customer

I'd initially discovered Lords & Ladies over 10 years ago upon referral to the Pottstown location. This was following a horrific experience with a local salon that had overdeveloped my hair, & left it breaking off at the shaft!

Terry, the owner, happened to be there that day, and took the time to personally consult with me and worked on correcting my color for almost 2 hours! I was instantly a loyal customer. I have had a handful of stylists there over the past decade and was pleased with most.

With my regular stylist leaving in 2010 however, I'd gone to another salon for a short while and found their service incomparable to Lords & Ladies, and less than satisfactory. I returned however this past spring and anxiously agreed to consult with a new stylist. I met with Andrea, and after just one visit, was immediately impressed with her level of knowledge concerning not only color, but repair of my rather damaged hair. Additionally, I have coarse/thick/wavy hair & have found few stylists that are able to manage & style it to my liking. Andrea does a wonderful job cutting and styling my unruly hair! I have even returned in between cuts, simply to have a treatment & blowout. It is rare to find a young stylist with such extensive knowledge. Additionally, she's personable, accommodating, & efficient! I am so glad that I made the decision to return, and will recommend Lords and Ladies to ANYone!

5 stars Customer since 2008

Another great hair experience with Randy. I think what I like best are all the people who stop me everywhere I go to tell me how much they like my hair. Some will rave about the color, others tell me how much they like the style. With a hectic job and caring for my elderly father, the pampering I receive at this fabulous salon keeps a smile on my face long after I leave. Everyone is friendly and up beat. I highly recommend them.

5 stars Customer since 2005

I have never had a bad experience at L & L...Jacquie is awesome!

5 stars Customer since 2007

Had my hair colored and cut yesterday, great job as always! I've been going to my stylist,Jackie, for 5yrs now; she's top notch! Jackie listens to what I want and then w/her professional expertise she makes it look great every time! Don't want to forget all the other staff who freq cut my 14yo daughters hair-wonderful!Patty along w/all of the staff-ditto! This is my FB referral to anyone looking for great salon!

5 stars Customer since 2005

Sarah has been cutting/coloring my hair for years. I REALLY look forward to her scalp massage...fondly referred to as THE "SARAH-SAGE".......AHHHHHHHHHHHHHHHHHHHHHHHHH!!!

5 stars Customer since 2012

terrific as usual. I am very happy with my haircut and color.

5 stars Customer since 2007

I absolutely love the results i get at Lords & Ladies Salon in Douglasville. I always schedule with Krissi ... she is awesome. I've actually had women tell me they have hair envy ... now that's great hair. Plus she really cares!!! Thanks Krissi :-)


5 stars Customer since 2007

Gabrielle was Excellent as always!