I'd initially discovered Lords & Ladies over 10 years ago upon referral to the Pottstown location. This was following a horrific experience with a local salon that had overdeveloped my hair, & left it breaking off at the shaft!
Terry, the owner, happened to be there that day, and took the time to personally consult with me and worked on correcting my color for almost 2 hours! I was instantly a loyal customer. I have had a handful of stylists there over the past decade and was pleased with most.
With my regular stylist leaving in 2010 however, I'd gone to another salon for a short while and found their service incomparable to Lords & Ladies, and less than satisfactory. I returned however this past spring and anxiously agreed to consult with a new stylist. I met with Andrea, and after just one visit, was immediately impressed with her level of knowledge concerning not only color, but repair of my rather damaged hair. Additionally, I have coarse/thick/wavy hair & have found few stylists that are able to manage & style it to my liking. Andrea does a wonderful job cutting and styling my unruly hair! I have even returned in between cuts, simply to have a treatment & blowout. It is rare to find a young stylist with such extensive knowledge. Additionally, she's personable, accommodating, & efficient! I am so glad that I made the decision to return, and will recommend Lords and Ladies to ANYone!