The receptionist called the same day of my apppointment to move the appointment to an earlier time. I rushed to be on time for that appointment as I had to leave from work. In trying to accomodate the dentist, I was astonished to find out that I had to wait for the receptionist to arrive to allow me into the dental room and wait again for the dental hygienist to get back from lunch. This raises the question - why was my appointment moved to an earlier time? If the receptionist called to move the appointment, she certainly could have called to let me know they were running behind. I found it to be very inconsiderate.
Other than the wait, the procedure went smooth. The dentist explained the process and each step as it was being performed.