76.3% would refer friends and family to us

3 stars Verified customer

Small spa, but nice for the hotel.

3 stars Customer since 2023

I upgraded for a scalp message. The masseuse rubbed the back (one spot) of my head for about 3 minutes. Perhaps you should advertise a "partial scalp message". Also, in my experience messages include the feet and hands as many pressure points are in those extremities. He did not touch either.

5 stars Customer since 2023

Excellent service. My massage therapist, Lisa was excellent! Highly skilled and listened to my preferences and concerns. Massage was both relaxing and therapeutic.

Women’s changing area is clean but dated. Giant, plush pillows in the relaxation room felt wonderful and the hot hibiscus tea was tasty.

5 stars Customer since 2023

Had an extraordinary experience at Lorien Spa. The front desk staff was friendly, and the masseuse balanced the right amount of pressure and was able to address key stress areas. Would recommend to my friends.

5 stars Customer since 2023

I had a great experience with the SPA and will definitely be back and recommend this place to my friends and family. The massage I received was great and the ambiance at the Lorien is very welcoming and relaxing.

5 stars Customer since 2022

Lidia is outstanding and so is the support staff

5 stars Verified customer

Came in with back and hip pain. Had a massage and pain has not returned. Very grateful

4 stars Customer since 2022

Great massage

The spa itself was a bit disappointing the tea water was not hot and the steam room was closed. So not much beyond the massage. Itself was available to enjoy.

Lorien Spa replied:

We are so thrilled to see that you enjoyed your service with the massage therapist. We do apologize for any inconvenience with the steam room and would love to welcome you back once they are back in operation.

3 stars Verified customer

The facial and clinician were good and would get 4 start

The staff the same

The facility is old and tired, not well appointed as most basic nice hotel soas normally are, relaxation area not very comfortable.

3 stars Customer since 2022

My facial turned out very well, but I was disappointed about the overall ambiance this year as compared to years prior. There was no aromatherapy or background music during the facial and both the steam room/fountains in the relaxation room were not working. These seem like small things but had really set the experience apart before.