Reviews

Los Gatos Family Dentistry

4 stars Verified customer

took over 15 min. from my appointment time to get into the chair; everything went fine after that.

Los Gatos Family Dentistry replied:

Thank you for your feedback. We try our best to see our patients on time with minimal wait; however, that particular day we were short staffed. Please accept our apologies for your 15 minute wait.

1 stars Customer since 2002

Yesterday afternoon the crown on my lower left canine tooth came off. The office was already closed and is also closed today. Fortunately my husband's dentist was able to fit me in as an emergency patient. If it wasn't for this office having more normal days and hours I would have had to wait until Monday to even call LGFD. Since I had plans for both Monday morning and afternoon it would not have been a major problem for me.

Los Gatos Family Dentistry replied:

Thank you for your feedback. Please know that if you have a true dental emergency that requires immediate assistance, we will make arrangements for you to be seen by our dentist or dentist on call even when the office is closed. We check our messages often and will return your call with further instruction. Additionally, we provide Dr. Phan's cell number for patients to contact directly. Please feel free to use these options in the future.

5 stars Customer since 2014

Always a great experience and very friendly at Los Gatos Family Dentistry...thank you Donna, Diane and Dr Phan! Still missing Emily... :)

5 stars Customer since 2002

Always excellent experience; great staff!

5 stars Verified customer

The staff are always pleasant and conversational. We feel as if we are part of a family as we have been using the facility from the mid-70's. I have always felt that I was getting top quality care. I must have: I am 77 and still have all my teeth.

Semper Fi

5 stars Customer since 2017

The people here are very nice and courteous. I was very impressed with the service they provided since this is the first time for me here. I told me wife about it and she like try out as well.

5 stars Customer since 2001

EXCEPTIONAL service!

5 stars Customer since 2015

The team here is amazing!

5 stars Customer since 2002

as always great experience. Only suggestion is to let current patients understand the role of the new Dr.

5 stars Verified customer

Always a nice and friendly staff...