100.0% would refer friends and family to us

5 stars Verified customer

Got a custom massage from Deb today... fabulous!!

5 stars Customer since 2015

I loved the entire experience. very quiet and everyone was so nice

5 stars Customer since 2015

This was an amazing experience! The atmosphere was perfect and my 90 minute massage was exceptional! I will be back for sure!

5 stars Customer since 2015

This was my first ever mesage, Debra was amazing! I will be returning for more !!

5 stars Customer since 2011

I love Ashleigh. I always get a custom massage and she knows exactly what I need each time I come.

2 stars Verified customer

Had a good massage there awhile ago. I had no problems with massage. Street noise is a bit distracting, though, despite music and white noise, etc. that they use.

Facial was terrible. Technician would start a process and then leave the room - while the steamer was on, etc. This happened several times during the facial. she even left for at least 15 minutes while a clay mask was drying on my face...which started to get itchy and too dry for my sensitive skin. I have had facials at other places and was NEVER left alone. Finally she came back and cleaned it off. However, after the facial was finished, I found bits of clay in my nose and in the hair on side of my face.

I will not go back here and would not refer anyone there.

Lotus On Main Day Spa replied:

It makes no sense to me that clients who have a bad experience here fail to share their comments with me (the owner) prior to leaving the spa. I also cannot correct a situation or compensate the client if they don't share their issues with me.