90.7% would refer friends and family to us

5 stars Customer since 2020

Great customer service. Took care of my car quickly.

5 stars Customer since 2020

Friendly and knowledgeable staff

4 stars Verified customer

Good place

1 stars Customer since 2022

Lady at the front seemed to be in a bad mood, poor customer service. Then the state testing machine went down and she said sorry they can do my inspection. So I left. Go somewhere else that actually want to have customers not someone who treats you like a nuisance.

1 stars Customer since 2020

I took my SUV in for an oil change and tire rotation on Saturday 10/22. Everything seemed fine when I left until smoke started billowing out from under the hood at 20 miles from the shop. It turns out the tech did not re-install the oil filler cap. I called the shop and left a voicemail which was not returned on Monday morning. I called and spoke to my previous service advisor, Heather, and told her what happened. She went and looked in the service bays for my filler cap and ordered me a new one and I asked it be delivered to me so I could drive it in to have the oil mess cleaned off my engine. My SUV was returned a few hours later and cleaned up to my satisfaction.

Why I gave a One Star Review is obvious, but the reason it was not changed to a Two or even Three Star review is basic courtesy and taking responsibility. The manager was in the office both times I came in today. Neither my service advisor or the manager acknowledged any fault, offered an apology, or made one slight gesture to try to win me back as a customer. Apparently, Sun Auto is content to have a ticked off customer stay ticked. Mistakes are one thing if you take responsibility and apologize, but ignoring problems and letting them go is a culture of incompetence and lack of professionalism.

5 stars Customer since 2022

Great experience to my first time visit!

Especially with the front desk, so kind and friendly, also very quick service for my car’s inspection. Definitely I’ll be back! Thank you!

5 stars Verified customer

Came in for an inspection. Was attended to promptly. Upon completion, the inspector was mindful enough to park my convertible in one of the only two spots that was shaded. Thanks for keeping my car out of the hot Texas sun!

5 stars Customer since 2022

Steve was nice and informative. He was honest with me about my brakes. That’s everything to someone like me. If I feel like I can trust you you have my business!

5 stars Customer since 2022

It was amazing everything especially with customer service she was awesome

5 stars Customer since 2022

Excellent work and quality staff. Highly recommend!