94.6% would refer friends and family to us

5 stars Customer since 2020

Customer centered service.

5 stars Customer since 2020

they are really great

1 stars Customer since 2020

Went in for an oil change and tire rotation. I stated 3 times I needed a tire rotation. Based on previous experiences (paid for an alignment that was likely never done had to pay another shop to redo and lugs that were completely stripped or so loose i could remove by hand) I marked the tires. My tires were not rotated. I called about the issue, and at 1st they said tires were rotated, then oh...the tech must have forgot. I have brought my wife's, 2 daughters, and my company vehicle to Louetta Automotive..Never again.

5 stars Customer since 2020

Super clean, well organized, highly professional but best of all, super honest. I've been coming here for a few years and have always been highly satisfied with my car services, one particular time I had A/C issues so I dropped it off hoping it would not be a major issue, They called me right back after an easy fix and no charge. The do my oil changes, yearly inspections, and emergency issues, always great, I even get a ride back and forth when I drop it off, definitely a place I can put my trust in and still be highly satisfied

4 stars Customer since 2020

Work was completed same day

5 stars Customer since 2020

Dealing with Louetta Automotive in Cypress, Texas. has been a great experience. The professionals I have met are friendly and very accommodating. They have picked up my vehicle in the past and delivered it back to me in the promised timeline without any charge for the service. I will continue utilizing all my future automotive repairs with Louetta Automotive. Thank you to Ass't Mgr Scott and Mgr Mike

4 stars Verified customer

Fast efficient courteous friendly

1 stars Customer since 2020

I am disappointed that we asked for our car to be diagnosed for a loud sound in the motor when the car is accelerated. The clerk could not confirm if this issue was looked at. We got several maintenance done on the car. The clerk said that it could be the transmission and since we got the transmission oil changed to see if that correct the problem. We still have the issue.

5 stars Customer since 2020

Always friendly and polite. Very knowledgeable about the service the vehicle needs. Very professional.

5 stars Verified customer

Super friendly & knowledgeable! They're the best!