98.2% would refer friends and family to us

5 stars Customer since 2015

Addy was terrific. I was late, wrote down wrong time and she still helped get my hair cut which I really appreciated. I love her.

Lovely Salon and Spa replied:

Donna,

We're so happy we were able to get your hair cut in that day! Addie is so great and flexible, we greatly appreciate your feedback and look forward to your next visit!

5 stars Customer since 2013

As always, keely and the rest of the staff are simply amazing.

Lovely Salon and Spa replied:

Melissa,

Thank you so much for your awesome review! We appreciate you!

3 stars Verified customer

The salon itself is just beautiful. Right when you walk in you just feel right at home. I was greeted very nicely by the front desk and was taken back by Renee to the chair. I just wanted a shampoo and blow dry style. next, I was taken to the shampooing area, which was incredible looking. There were three ladies ahead of me getting washed and whatever their stylists were doing to them looked like heaven, but mine was so not like that, who knows though, maybe they paid extra?

To make a long story short, Renee was very sweet and kind, but her blow dry skills Need work. I left the salon with frizz, little kinks and curls by the roots and underneath. I had to go over it with a straightener at home. You can tell she's new, but maybe she is great at cut & color. I was just disappointed walking out of the salon, my hair didn't look like I got it done professionally at all. I once heard from a stylist, " you're supposed to walk out of the salon feeling like you don't have to fix your hair." Oh well though, it was a nice place.

Lovely Salon and Spa replied:

Thank you so much for your feedback, as it helps us identify any issues, correct them, and grow as a salon as a result! We are sorry to hear you were less than satisfied with your style. We would love the opportunity to make it up to you! Please contact Krystle at 414-482-7271 so we can make this right. We look forward to hearing from you!

5 stars Customer since 2013

Soozie was really amazing. My hair looked amazing styled and when left to air dry. I really like how she took a moment to just really go over what I wanted and making sure she got what I was going for. I really felt like we were on the same page the whole time. Ps. Little more forceful with head massage and hair washing than usual but in a really good way. The tension just melted away.

Lovely Salon and Spa replied:

Roxy,

We're so happy to hear you had a great experience with Soozie! She is simply amazing and we're lucky to have her on our Lovely team. We greatly appreciate your feedback, and look forward to seeing you next time!

5 stars Customer since 2017

Loved it. Excellent service and was very pleased with my color and cut thanks to Soosie.:)

Lovely Salon and Spa replied:

Sarah,

We are very happy to hear you were pleased with your color! We're lucky to have Soozie, she is awesome! We look forward to working with you in the future!

5 stars Customer since 2013

I love going to get my hair cut by Dani. It's always a great way to relax and enjoy some time away from my crazy 2 year old and husband. Dani is the best. #1hairstylistofalltime

Lovely Salon and Spa replied:

Sara,

Thank you for your review! We're happy to hear we can provide you with a relaxing escape! We will pass on your kind words to Dani!

5 stars Verified customer

Katie O is amazing!

Lovely Salon and Spa replied:

We think Katie is amazing too! Thank you so much for your kind words, we will pass them on to Katie!

4 stars Customer since 2017

Angel had an exceptional experience with her "facial". Her only concern was Her difficulty in dealing with the steps to the second floor'. The problem was the steepness in going down the stairs.

Lovely Salon and Spa replied:

We are so happy to hear Angel enjoyed her facial! We greatly appreciate your feed back, as it helps us grow. We hope to see Angel back in the future!

5 stars Customer since 2017

Again a great hair cut and listening to what I wanted. Great shoulder massage

Lovely Salon and Spa replied:

Kathy,

Thank you for your review! We will pass on your kind words, and as always, we look forward to seeing you at your next visit!

5 stars Customer since 2017

Great service (included head and shoulder massage). Nice space. Free parking. Great value.

Lovely Salon and Spa replied:

Aga,

Thank you for your feedback! We appreciate you, and look forward to your next visit!