78.6% would refer friends and family to us

5 stars Customer since 2018

Very friendly and efficient service,.

5 stars Customer since 2018

Very friendly staff

5 stars Verified customer

Very kid-friendly visit.

1 stars Verified customer

Worst customer service ever

5 stars Customer since 2018

Received prompt attention

5 stars Customer since 2018

The staff at this location was very nice, professional and helpful. My insurance was not being recognized and Valerie was so patient she took the time to work with me and was able to figure out the issue with my insurance. Thanks and keep up the great work. Also, my hygienist was very kind and was also patient with taking care of my dental issues.

5 stars Customer since 2018

As soon as I entered the door, I was greeted by name which was awesome. I know that they see many patients but to remember a patient's name is caring. Jeff was very thorough in my follow-up with checking my teeth for any pockets. I was finished in 15-20 minutes. That is great customer service.

1 stars Customer since 2016

Unfortunately, the office manager would not allow me to have my teeth cleaned without having a fluoride rinse, which was not fully covered by my insurance. This occurred after the Dentist examined my teeth and told me I had excellent teeth.

The same thing happened to my wife, who sought a second opinion and was told her teeth and gums were fine and did not REQUIRE a fluoride rinse.

3 stars Customer since 2018

I had to request they they verify my insurance again because the fees were incorrect, I waited over an hour in the lobby waiting on my appointment, and I had zero communication with the doctor before or after. I was extremely nervous after reading the consent forms and I would have really liked to have someone sit me down face to face to discuss the procedure with me. I went back to the operating room wondering if my jaw was going to break or I might need a blood transfusion. On a positive note, once I began to ask questions the staff was extremely helpful and kind. It seemed like I blinked and the procedure was over and I was being driven home. I am hoping that their overall lack communication of was due to the fact that they were running behind and did not foresee any complications. Would I go back, not if I can help it.

5 stars Customer since 2018

My visit on July 19, 2018 was awesome. The front desk personnel was wonderful as usual. Dr. Tran and his assistants were superb with Oral Surgery and I didn't feel a thing. I love this Pearland office!

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