Lovett Dental Louetta

5 stars Customer since 2018

Everybody was so laid back and cool!!!



The thick receptionist


1 stars Verified customer

I had to waiting for almost an hour to be seen

5 stars Customer since 2018

Dr. Tran and his staff were outstanding and made sure they kept me comfortable throughout my visit.

4 stars Customer since 2018

Front desk receptionist was nice but had a tit-for-tat moment in front of me with the lady who was billing me and sch'g my next appt. The lady who handled my billing coverage was professional and friendly. The tech who ushered me to the room was telling me info about himself, singing which seemed not professional. When I asked for the name of the dentist he asked - quote- Why? Thought I misunderstood him repeating what I thought I heard and repeated - Why?. He reconfirmed asking me Why? b/c she'll introduced herself to me. I replied b/c I'd like to know - then he answered. I thought that wasn't necessary nor professional of him instead of simply saying the Dr's name. The dental assistant was friendly and Dr. Heft was nice. My overview was some of the younger staff need training on the do's and do not's of personable yet professional customer interaction. I'm old-school (friendly - not familiar; personable - not personal) demonstrating a welcoming and relaxing environment to new patients. I will return b/c the location is convenient and the Dr. was nice to continue the dental procedures. It's my opinion for this request.

5 stars Customer since 2017


5 stars Customer since 2017

They were informative, concerned and helpful.

5 stars Customer since 2017

Dr Tran was so kind and caring. The hygienist was also very kind.

1 stars Verified customer

My ordinary cleaning took 2.5 hours, and only that short because I finally got up and left. The dentist was unprofessional and inappropriate.

5 stars Verified customer

There was no wait time upon my arrival. The front desk explained the type of procedure I was getting and my out of pocket expense from my insurance benefits. The dentist was very professional. As he conducted the procedure he explained exactly what he needed to do.

5 stars Customer since 2018

Honest, concern about my dental health and not trying to upsell to make more money and friendly .

I told my family and friends about my experience.

My co worker asked for my dentist business card