We sincerely apologize that your visit did not go as (you or us) had expected. During the time frame that this was written, we had a relief veterinarian here to cover the shift of our normal doctor. Although, these veterinarians are very well qualified to care for our pets, they aren't as familiar with the protocols of the hospital and can get behind on time while in the process of trying to make sure they do everything to our standard of care. It is also challenging for these vets to take things step wise because they usually are not back in that same hospital to follow up with the next step should that need be there. Therefore it is possible that she/he wanted to make sure they covered all their bases when recommending treatment. As this review was anonymous I don't know all the ins and outs that lead to this review but hope to provide some insight as to what could have happened in this case. Regardless, of the scenario we always strive to provide the highest level of care and give all options to owners to allow them to make an informed decision and work together for what is best for that individual pet. Our goal is always to do this in a timely manner and be respectful of others schedules.
Customer since 2016
Professional staff and knowledgeable technicians, plus Dr. Daub is FANTASTIC! Everyone is very caring and also sensitive to the high costs of certain procedures/medications. All conversations are honest and up-front regarding costs. Highly recommend this pet practice!
Exceellent staff! Clean environment, friendly and knowledgeable staff. Dr. Weldon is the best, and she was the doctor for my previous cat, Angel. I would recommend her and Loving Family Animal Hospital to anyone.
Had an amazing experience. The whole team, from the front desk woman, to the Tech Vet, to the Vet herself, treated my cat with all the love and affection in the world. They truly do live their mission: they treat our animals like family members.
I will be going to this vet as long as I live in Colorado, and will recommend to anyone looking for a Vet in the future.
Everyone, and I mean everyone, at Loving Family is great!! Quinn and I live in north Denver but travel to Aurora because of the service and attention Quinn receives. And, Quinn loves the attention! Loving Family was the first vet clinic Quinn went to after being rescued by Rocky Mountain Lab Rescue from a puppy mill in Joplin, MO. He had problems standing up and getting up due to arthritis and having old joints (he’s approx. 11). After the care and protocols put in place by Dr. Bellinger and the love of everyone at Loving Family, Quinn has no problem getting up and down and absolutely loves the laser treatments he receives for his arthritis. We’ve had nothing but great experiences at Loving Family - from Samantha and Brittany at reception, to Ally in the nails and grooming area, to the Tech’s administering the laser to Dr. Bellinger’s loving care, everyone is great!!!