Dr. Maddox and team were patient and took the time to explain the plan that would work with my flexible spending account and my dental plan. They got me a blanket to keep me cozy. When I was uncomfortable with the bit brace they put it and choose to take it out and hold my mouth open they were okay with that. When I wanted to sit up to avoid gagging they were not put out with me. I appreciated Dr. Maddox taking a picture and showing me why plan A was not going to be the best long term solution. She discussed with me options B and C for me to choose from.