My usual stylist retired and I need to find a new one. I saw the reviews and thought I give Lucky Hair Co a try. I had long hair, virtually one length, falling down below the small of my waist with a natural dirty blond hair color. My hair was all-over colored dark about 18 months prior to my visit, and it was gradually lightening but still on there pretty good. On the phone making the appointment and during the preservice consult, I expressed I wanted to go back to my blond hair with very blond highlights and that I was looking for an edgier face-frame with possible long bangs. I brought in photos of what I was looking for and what I didn't want. My stylist, Christine, explained to me that because I had color over new growth as well as highlighted hair that it would take more than my current visit to get me back to the multi-blond levels I had been before. I recognized and accepted her analysis and because of this I'm not too disappointed over the somewhat brassy color I ended up with this time around; however, the end result was nonetheless mediocre. When I got home I had a chance to really look at my hair closely, and the disparity between the new growth and the color-treated hair is remarkable. There is an obvious line. Moreover, there is inconsistency within just the new growth: the top highlights are more golden blond than the side highlights (which are the colorless color I was looking for). I chalk that up to the amount of time the product was left on my hair, which clearly varied because of the time it took to foil the different sections. To me, a professional should account for that time. The top needed to process longer OR the sides needed to be shampooed earlier (probably the latter given the lesser lift of the color-treated hair by comparison). Further, the top sections of highlighted pieces seem to be wider, thus less blended, than the back and and nape of my head leaving me with a not unsubtle zebra striping when I pull my hair back in a ponytail or bun, as I'm prone to do. I chalk that phenomenon up to rushing - just my feeling, obviously, not a fact - caused by seeing the light at the end of a long tunnel, as the saying goes (not to mention her next client was waiting). That inclination to rush (in this case pulling larger sections together to foil) when we see the finish line is human nature, I'd concede. Having said that, though, I'm paying for consistency and I expect a professional to provide it - especially at the prices I was charged. With respect to the haircut, I asked her to take off 6 inches in the back, but she actually took about between 10 - 11 inches (my daughter measured it for me). I expected my hair to hang and curve just under my breasts, but sadly it falls at my armpits. Additionally, the edgy face-framing layers were not realized - I walked out with the same perfectly angled face-frame starting around my chin that I've grown accustomed to getting. Now, I'm not saying I walked out of there looking horrible and angry; it just wasn't what I envisioned and I wasn't as excited as I expected. There just wasn't any spice, more like ho-hum hair that was just kind of "there." I had been there for hours and couldn't stay another minute since I had dance and karate lessons to chauffeur. I knew she worked hard and so I gave her a nice tip, ending up spending just under $300 without purchasing any products. But overall, I wasn't that impressed and I didn't receive a look special enough to keep me from moving on and trying to find another stylist to be my go-to person. If I had the option, I would have rated 2.5 stars.