The message was not good. It seemed very inexperienced with no creativity. There were a few neck rubs but no good scalp massages and it was less than 7 min. It seems the quality of the salon is going down. The still water was cheap and Luke warm. The snack selection was not offered. The whole experience seems overpriced in exchange for quality. Part way through the hairdryer, the hair dryer was removed and placed on someone else because there was only one dryer. I was not offered a towel to dab my face. And the hairdryer never got hot like it used to.