Alyssa has a great personality and is very friendly. She really wants to make it a positive and relaxing experience. She takes her time to listen to what I want done and explains it as she goes. I'm very happy with my color and cut. The entire staff is very friendly. She always offers me a complimentary beverage (which includes a glass of wine), make-up retouch and hand/arm massage. The salon is not fancy, but it feels down to earth, not snooty. A bit pricey.