95.9% would refer friends and family to us

4 stars Customer since 2010

3 weeks to get parts from dealer, so loner car. It went well and I was kept informed.

A car wash and cleaning would have been nice for a bill of over $1,700.

Coke can left in car by technicians.

4 stars Customer since 2021

Great job once again, car running good. Thanks Guys

5 stars Customer since 2007

Dependable honest and thorough!!

5 stars Customer since 2022

They still worked with me even though I was late. Good service.

5 stars Customer since 2015

I called on a Monday morning and they were able to squeeze me in. They had the problem diagnosed that afternoon and my car was ready the next morning.

5 stars Customer since 2003

As always, service was fast and excellent. The service writer Ryan took the time to explain the problem and the fix. The quality of both the work and the people have not changes in the 30+ years Lusti has taken care of my cars.

5 stars Customer since 2022

Just a strong recommendation for Lusti Motors and team! I took my 98 MBZ E320 in for repairs that had been put off by previous owner. A/C not cold, drivers side rear window in-op, fuel gauge not reading correctly, differential leak etc. I was pleasantly surprised by the level of customer service, product knowledge and professionalism of Ryan Lawrence. There is not a single question on the technical systems in my Benz that he can not answer! He paired my car up with technician Mario Cota who did a great job on all the repairs!

I was very impressed with Ryan's communication - very timely and always keeping me posted on progress. Lusti has a text-communication platform that allows them to send you all updates, parts and labor costs and pictures of the repairs while your car is in for service. Impressive!

The combination of excellent customer service, solid communication, quality repair work and competitive pricing is tough to beat! Lusti Motors is right in the neighborhood and I am very glad I found them. You will be too!

Peter G./ University Heights

4 stars Customer since 2018

Flexible and professional. Too bad they no longer wash the car before turnover

Lusti Motors replied:

I agree Vern, It is unfortunate we are unable to provide complimentary carwashes. In today's times its almost impossible to find employees to perform this type of service. We hope to have the washes up and running again one day. Thank you for your business. - Ryan L

5 stars Customer since 2022

Great communication; excellent service and timely repair

5 stars Verified customer

Great service as always