1615 Jefferson Rd
Rochester, NY 14623

Mon: 10:00AM - 3:00PM

Tue - Wed: 10:00AM - 8:00PM

Thu: 9:00AM - 8:00PM

Fri - Sat: 9:00AM - 5:00PM

Sun: 10:00AM - 4:00PM

98.6% would refer friends and family to us

1 stars Customer since 2015

I have been going to Luxe ever since my stylist, Susan Fiandach, arrived there from the Purple Door. I have been a client of Sue's for many years and adore her. I have found everyone at Luxe very outgoing, friendly and professional. I know that a variety of services are offered, but I just have my hair colored , cut and styled once a month and am satisfied with that service.

5 stars Verified customer

Very professionall but homey feeling.

2 stars Customer since 2017

My mother and I had an appt for a manicure for which we arrived 10 minutes early. We were greeted promptly and offered a beverage (non-alcoholic). We waited more than 10 minutes after our appt time to be taken into to start our manicures. It's not like it was busy, there was only one other customer in the place. My nails chipped after 1 day. I heard another technician tell someone that when the polish gets old they put nail polish remover in it to thin it out, maybe this is why it chipped, idk. The salon was clean and the staff was friendly. There isn't enough space between manicure stations though, I kept getting bumped into every time the technician behind me got up out of her chair, without an excuse me, btw.

5 stars Customer since 2017

II HAD MY MAKE UP DONE ON JUNE 18TH, 2017 BY RENE SHAFER, IT WAS AWESOME! I WAS GOING TO A WEDDING AND SHE MADE ME LOOK GREAT, I RECEIVED A LOT OF COMPLIMENTS !! THANK YOU RENE FOR YOUR EXPERTISE, GUIDANCE AND PROFESSIONALISM!

I WILL DEFINITELY BE BACK FOR ALL OF THE SERVICES LUXE PROVIDES!!!! PEGGPI

5 stars Customer since 2017

I had my first appointment with Kristin. I say my first appointment because they're definitely will be another and another! She is a very professional experienced hairdresser . What she did was make me look professional and beautiful again. Somehow she turned my purple, gray, blonde, red & black hair Into A very youthful Brown and blonde color. Better yet she saved the integrity of my hair. Unfortunately I was working with a hairdresser in the past who I don't believe was very happy in her position anymore. And somehow she had cut bald spots in my hair. This was from my previous hairdresser. Kristen somehow blended the fatal spot. She is really talented. Kristin, Thank you! Sheri A.

2 stars Customer since 2013

I had a cut and blow out w/Cheryl. She spent a total of 25 minutes for wash, cut and blow dryIII My cut was average at best and the blow out was awful; my hair was still damp when I left! I will never have her again and would not recommend her to anyone.

5 stars Customer since 2015

I always enjoy my monthly cut and color with Sue Fiandach. She not only is an extremely talented stylist and colorist, but she gives each of her customers her undivided attention and makes them feel relaxed with her very positive attitude and easy conversation.

5 stars Customer since 2016

Love this salon and all it has to offer, including the staff. The boutique is an added bonus to stroll thru with many options to choose from. Enjoy a special day for yourself.

2 stars Customer since 2016

Bought two laser packages for bikini area. Lady who worked with me was really friendly. I told her what I was looking as far as shape I was looking for. It seemed every time I went she went lower and lower. What I ended up with is nothing close to what I wanted. Shape is now looking like an hour glass and when I questioned it was told she did more than she was allowed by package like she was doing me a favor. She then tried to talk me into another package. Because the main area I wanted gone wasn't even touched. I now have sporadic hair growing back ALL over I recommend only getting laser in areas where you want it all gone. Very disappointed wish I never got it done. Waste of money.

5 stars Verified customer

Can't tell you how happy I am that my boyfriend surprised me with a 80 min deep tissue. I will be making this a monthly thing. Janet was amazing. I'll be recommending this place to everyone.

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