I have been terrified to go to the dentist. The last one I went to was derisive, catty, belittling, harsh. I've been avoiding for year but due to a severe toothache, it was time to go. They scheduled an urgent appointment the next day and a indepth consultation the following month. Everyone I met there was kind and gentle; nothing I said phased them. It was amazing. I know my next appointment isn't going to be pleasant because of the work done but I'm not dreading it because of how kind everyone was and incredibly professional.