I've been getting my hair done at this location for many years and this is the first time I've been disappointed. My stylist was nice but this salon is not at all what it used to be. It doesn't make the client feel special like in the past. It was bad enough when they did away with the manicures and massages, but now the whole feel of the salon is gone. First the staff is completely different but worst is that the salon has lost that professional environment. There was nothing special about my experience, nothing that would make me look forward to my next visit. For starters, I think the person who does my hair should also be the one to blow dry it. Also, the price charged was higher than quoted on the phone. If they had checked my profile when I booked (like they used to in the past) they would have known that I always wear my hair long and quoted an accurate price. Again, that personal attention is gone. It's really sad to see this happen to a once great salon.
Hello Gloria, I want to first off apologize that you did not have a special experience. We are currently working with a newer computer system so your history is no longer in the computer. As far as Missie not being able to blow dry you that was completely because time got the better of her but i hope that you enjoyed your blow dry with Nicole. I want to apologize again and we hope to see you in the future and make your experience Something special.