1429 Shelby Street
Indianpolis, IN 46203

(317) 632-9220

Mon: 9:00AM - 5:00PM

Tue: 9:00AM - 7:00PM

Wed: 8:00AM - 5:00PM

Thu: 9:00AM - 6:00PM

Fri: 9:00AM - 3:00PM

Sat - Sun: Closed

99.1% would refer friends and family to us

1 stars Verified customer

I was pretty disappointed in this place. The Optical Assistant did not seem to know how any of the testing machines work. She was unable to load my results, which were probably not accurate anyway. She put down that I took all the tests with my cheaters on. Hello? I'm at the eye doctore for an exam so I can get real glasses. She had my blood pressure wrote down as some ridiculous number and the eye doctor had to take it again. She backed her chair into my shin and never said a word. As I sat in the room waiting on the eye doctor, I hear a little kid screaming, she asked what was wrong and the little girl said she was smashing her finger! The eye doctor herself, seemed to be in such a hurry I could tell she wasn't truly listening to my questions. So the girl up front says my bill is over $300 and that's before I had even picked out frames. The whole thing seemed like a joke and a HUGE waste of time, I'm not trusting anything they said and still need an eye exam. My insurance won't cover another exam this year. Do yourself a favor, go somewhere else.

3 stars Verified customer

It was ok had to get on five different machines and when the real dr. Did my eye exam she was cool and laid back but when she saw that my optic nerve in the back of my eye was slightly swollen she left hastily and didn’t say a word I knew at that moment she had seen something not good or of concern which made me nervous and then she came back say she showed the other dr. And I have a medical emergency I need to get to Methodist ER ASAP. Which don’t get me wrong I do appreciate the concern but I told her it had been like this for two weeks already but she was very serious , saying it’s a potential life threatening situation . So I reluctantly went. Worst mistake ever ! I was there over 11 hours they put iv in my arm as soon as I got there but never once hooked it to any fluid , medicine nothing knowing I’m diabetic! Never offered me water, ice chips nor food my blood sugar was so low I felt sick . I had seven different drs come on do basically the same tests on me had to have my head ran thru MRI N GUESS WHAT , at 1am they say no nothing there and think then I’m gonna stay for a lumbar puncture, to draw out fluids to check for pressure!? No no no! I refused I want to get out ngo home that place kept me uninformed and I felt like I was in solitary confinement! It was awful I’m going to contact my primary dr on Monday n let him call the next move I don’t recommend the Methodist er to anyone it’s a big guessing game and their slow AF! It’s like a zoo in there and I’m just one of the cattle passing thru they herd you in and your trapped until they can guess what’s going on over 11 hours sitting in a darkened room no food no water no nurse call button having to listen to all the moans n frowns and chaos I. ER

5 stars Verified customer

The staff is wonderful to. Work with

5 stars Verified customer

Staff is amazing

3 stars Verified customer

Some of the staff was rude to us and my grandson they are not very good with disabled kids

5 stars Verified customer

Nice place, good people. My Grandma and I go come here. Good selection of glasses.

2 stars Verified customer

This is no longer a neighborhood oriented business. Most employees are too busy or not interested in talking to customers during appointments. I expect friendlier staff that are interested in building rapport with patients. I might as well pay less and go to a corporate chain. It's sad because our family went to the previous owner for 4 generations.

3 stars Verified customer

My check in and initial tests by office staff were a little chaotic, but my visit with Dr. Daigrepont was really great. Hoping they have things a little more settled next time I’m in for an exam.

5 stars Customer since 2017

The girls are always so nice and helpful

The eye doctors are amazing !

Love this place

5 stars Verified customer

Staff is pleasant, prompt and professional. The doctor was thorough and informative. Always a pleasant experience.

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Thank you all for being so friendly to me and my grandmother. She has been coming there for years and recommended you guys. So thankful. Thanks again. Nathan
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