99.0% would refer friends and family to us

5 stars Customer since 2017

Great work

Mack Heating & Cooling replied:

Thank you Mr. Boyd! We appreciate the opportunity! :)

5 stars Customer since 2017

We had water leaking from our a/c unit through a light fixture. Mack Heating & Cooling came within an hour and fixed the issue quickly. Our service technician, Salvatore, was amazing! I would recommend this company, hands down!!

Mack Heating & Cooling replied:

Thank you so much Mr. Day! We really appreciate the opportunity!

5 stars Customer since 2009

Randy and crew did an excellent job. The work was done very professionally and completed by the estimated time frame. Great Job!

Mack Heating & Cooling replied:

Thank you so much!! We appreciate every opportunity! :)

5 stars Customer since 2015

I couldn't be happier. I was pleasantly surprised when I called at 5:00pm on a Friday and they had someone at my house in less than 30 minutes. Not only did the technician QUICKLY locate the problem, he fixed it that night!!! This was definitely the BEST customer service experience I have ever had!!!

Mack Heating & Cooling replied:

Thank you so much for the opportunity! We will continue to do the best job possible! :)

5 stars Customer since 2009

I have been using Mack Heating & Cooling for a number of years with no problems. I have a yearly service contract with them. Alone with servicing my unit twice a year, they installed new air duct insulation, added a new vent in my den, and just yesterday installed a split-type air conditioner in the room over my garage. All of their service men are great to work with, but I started off with Kenny Ouzts, and always make sure that he is the one to service my unit or do any new installations. He is punctual, friendly, very knowledgeable, and just a nice guy to work with. Kim is also great to work with on financial end. She is friendly and patient with me and my different situations. They are just great people to work with, and does a great job keeping my unit serviced.

Mack Heating & Cooling replied:

Thank you so much for the opportunity to service your hvac systems. We appreciate your feedback to let us know how we are doing. :)

5 stars Customer since 2017

I truly am extremely pleased with my whole experience with Mack Htg & Cooling. Salvatore was professional, hard working and informative. Kim expediated and made arrangements to install a new unit for my 88 yr old mother and Salvatore and Ken did an excellent job getting it installed ,despite 100+ degrees in her attic. I will be using Mack in my both my mother's and my home from now on. Thank you so much.

Mack Heating & Cooling replied:

Thank you so much Ms Mathewson! We appreciate the opportunity very much!

5 stars Customer since 2016

Our tech Kenny and his crew were amazing! I highly recommend them!

Israel

Mack Heating & Cooling replied:

Thank you so much Mr. Marrero! We really appreciate the opportunity to provide hvac service for your home.

5 stars Customer since 2017

Extremely professional and courteous! I called around to a few other places after speaking to Mack Heating & Cooling before making a decision. Mack Heating & Cooling were the only ones that didn't sound like a sales team taking the call. Others were short with me when saying I just wanted quotes and break downs of their pricing scheme. Not Mack Heating & Cooling! They were very up front about EVERYTHING! This is the kind of business you want to deal with. Especially in the heating and cooling realm where it's so easy for companies to just tack on anything they want. Mack Heating & Cooling is transparent, so you know what to expect. Wow! Thank you!!

Mack Heating & Cooling replied:

Thank you Mr. Watkins! We appreciate your business very much! We will continue to do the best job possible. And thanks for taking time to review our company.

4 stars Customer since 2017

Quick service and professional. My A/C stopped working and were to come out the same day and fix it. Service guy was courteous and professional.

Mack Heating & Cooling replied:

Thank you so much! We appreciate your business very much!

5 stars Customer since 2011

Very friendly, knowledgeable, courteous, professional, and honest. Went out of their way to make sure we were serviced as quickly as possible. Amazingly fast turnaround time.

Mack Heating & Cooling replied:

Thank you so much Mr. Overbay! We really appreciate the opportunity!