99.0% would refer friends and family to us

5 stars Customer since 2017

Extremely professional and courteous! I called around to a few other places after speaking to Mack Heating & Cooling before making a decision. Mack Heating & Cooling were the only ones that didn't sound like a sales team taking the call. Others were short with me when saying I just wanted quotes and break downs of their pricing scheme. Not Mack Heating & Cooling! They were very up front about EVERYTHING! This is the kind of business you want to deal with. Especially in the heating and cooling realm where it's so easy for companies to just tack on anything they want. Mack Heating & Cooling is transparent, so you know what to expect. Wow! Thank you!!

4 stars Customer since 2017

Quick service and professional. My A/C stopped working and were to come out the same day and fix it. Service guy was courteous and professional.

Mack Heating & Cooling replied:

Thank you so much! We appreciate your business very much!

5 stars Customer since 2011

Very friendly, knowledgeable, courteous, professional, and honest. Went out of their way to make sure we were serviced as quickly as possible. Amazingly fast turnaround time.

Mack Heating & Cooling replied:

Thank you so much Mr. Overbay! We really appreciate the opportunity!

5 stars Customer since 2012

Thank you for your fast and efficient service every time I have needed you.

Mack Heating & Cooling replied:

Thank you so much! We appreciate every opportunity very much! :)

5 stars Customer since 2017

Technician was on-time and upfront about work that needed to be done; showing and explaining to me everything he did, as well as why. Price was agreeable, and overall the entire job took maybe an hour (excluding time for technician to get the needed part). Wife and I were very happy.

5 stars Verified customer

The repairman explained what he was going to do in detail.He was very informative, and courteous. He also gave me the option to get a new compassitor he wasn't pushy just let me make the decision. Great service! Would definitely recommend to others!

Mack Heating & Cooling replied:

Thank you so much for the opportunity! We appreciate your time to let us know how we're doing!

5 stars Customer since 2009

Exceptional service! Kenny is very polite and thorough!!

Mack Heating & Cooling replied:

Thank you so much for the review! We appreciate your continued business over the years! :)

5 stars Customer since 2017

Service man showed up on time. Was very courteous, knowledgeable, and friendly. I did appreciate his efficiency and thoroughness. While he worked, he was able to answer my questions on a few issues.

I feel comfortable in the work he performed.

Mack Heating & Cooling replied:

Thank you so much for the opportunity! We appreciate your business!

5 stars Customer since 2013

Amazing!! Came out for an emergency outage of our air conditioner on a Sunday! Our unit was fixed in no time and the price was amazing! Would recommend them to anyone!!

Mack Heating & Cooling replied:

Thank you so much for the review! We appreciate your business!

5 stars Customer since 2009

Great service, great people!

Mack Heating & Cooling replied:

Thank you so much! We appreciate your business and feedback on how we're doing!