Thank you for your visit, we're sorry you felt this way. We provide clients with a thorough estimate for their pet's needs and are happy to answer any questions relating to services.
Very positive experience. It was my first time seeing a vet there. The vet was nice and professional. My only reason for not giving five stars is due to after making an appointment and showing up on time, I still had to wait about 40-45 minutes. (Which is still better than at my old vets office) Vet tech that gave the shots was helpful and informative. Both the vet and vet tech worked well and were patient with my dog. Happy they are open on Saturday and have later weekday hours. Prices seem to be better than other vet offices, Cost me less than what I had paid for the same thing done 3 years prior at another vets office. I will be a returning customer.
Thank you for your comment, we're happy your visit with us was overall pleasant!
I felt welcome there. They were able to take my dog in as a walkin when my regular vet (All Creatures) couldn't get us in. The vet was very knowledgeable and gave what I felt was a full examination. He made us aware of all possibilities that could be the problem. They called us promptly the next day with blood work results, and fortunately nothing serious was happening. I will return to this office.
Thank you for your feedback, we appreciate you choosing us for Chema's care!
Customer since 2017
My dog had not been feeling well. Thinking she had swallowed something, I asked Dr. K to do an x-ray. He found that my dog had an abnormal mass. Within 2 days he had her in surgery. My dog survived and is feeling bettter than ever. Dr. K has caledne everyday to see how Remi is doing and giving me updates on her test results as they come in. If I have a concern regarding Remi Dr. K gets on the phone immediately and answers any question I may have.
Thank you for your positive review, glad to hear Remi is feeling better, she's a sweetheart!
Customer since 2014
We were extremely pleased with the staff; Jennifer and the rest of staff that took time to process Rambo for the doctor to see him. The doctor was patient with us explaining as to what was going on with Rambo. Yes, we are very pleased with the service, Doctor & Staff! Thank you very much for taking care of Rambo, because he slept well!!!!
We appreciate your positive feed back! We hope that freia is doing well.
Customer since 1990
We have used Madera Animal Hospital since it first opened. Dr. Zitek was not the original owner! We have multiple pets, and they have all been treated well. Dr. K stepped into big shoes (Dr. Zitek's), and he has filled them nicely. We have been very happy with the care our 3 and 4-legged friends have received. We wouldn't go anywhere else.