Our experience with Magnolia heating and cooling was excellent was start to finish. The initial contact was smooth and efficient, the individual I spoke with was a consummate professional, friendly courteous, and knowledgeable. The email follow-ups with Paul's (our technician) picture and confirmation of the appointment were a welcome surprise. Paul was great, another real professional. He was personable, efficient, and went beyond what I expected. We will continue to use this company for all our HVAC needs.