In the past, Magnuson has always done good job for us with tires. We can’t recommend them for brake service however. The original brakes in my Honda lasted 100,000 miles before Magnuson did a complete brake job. After just 30,000 miles the rear shoes were completely worn and the rotors had to be resurfaced again. Seems like the parts they used are substandard. I was told at the time of the original work that the warranty was two years but, when I came back after 21 months with worn-out rear brakes, I was told that I was over the mileage limit for the warranty. Grrr. My wife had an even worse experience several years back with her Ranger. Caliper seized and it had to be towed to the Ford dealer where she had the brakes redone properly. We won’t go here for any brake work in the future. The pricing is attractive, but you get what you pay for.
We are so sorry to hear this feedback. This is not the experience that we want our customers to have and we would like to know what we could do to make up for this situation. Sometimes brakes can be tricky and unexpected conditions can effect the life of your brakes. We would like to show you the same great service you have experienced with your tires in the past. Please give us a call so we can work with you to fix this situation.