100.0% would refer friends and family to us

1 stars Customer since 2014

I'm very disappointed in the staff and their service, even the very dentist and I had a little intense dialog. No wonder the front desk staff is rude, raising her voice at me. These people are crazy. So much more professional Children dentistry that would love to take care of my children's needs. will not take my children back there. .

South Broward Main Street Children's Dentistry and Orthodontics replied:

We are sorry to learn of your dissatisfaction with our office.  We would love an opportunity to discuss your specific concerns so that we may improve your view of our team.

5 stars Customer since 2010

Love the place and the staff

5 stars Customer since 2010

My son love Main Street

1 stars

Took my kids there the beginning of february. My daughter cleaning and my son complete work done (he has reflux). They said my daughter needed braces, I took day off work for ortho appt. It took no more than 10min to fill out same paperwork i from first visit with having ortho see my daughter and tells me a year for braces...from the first visit, told me they would call see if the insurance would cover my son's dental work was considered an "emergency case." 2 weeks later, i called bc no one called back. Then told me manager would call. She never did. I called twice again, said manager would call. She didn't. My son in pain, I waited on the phone for15min for manager. She finally came on the phone and said that they were waiting for the hospital to accept new cases and it wouldn't be until June. I asked how long they new about this and she said since March. So i asked why they couldn't tell me this like 3 phone calls ago while my son suffers through pain when brushing and eating, i threatened them by taking my business elsewhere and they immediately referred my to "Tooth Tales." I took my son there and they were AWESOME!!! Took my son ASAP and in May he had his surgery and is happy. Thanks Tooth Tales, Mainstreet-you guys are horrible!

3 stars Customer since 2013

Everything was good, except there were some assistant talking about their life's and others people business while working in my son teeth! It was uncomfortable to c them working and talking and Not focus in my son teeth.

South Broward Main Street Children's Dentistry and Orthodontics replied:

We appreciate your feedback. Our entire office team is committed to providing excellent patient care, and we value comments from our patients and use them as tools to understand and grow from each experience.

1 stars

No satisfied with Dr. Gallego. Speaks Spanish with assistant like if your not even there. Gave me a plan for for daughter's cavity to find out in the day of the filling she said may need to root canal but she saw her a month before and after waiting for 2 hours with an appointment she said she was not going to to the simple lil cavity that she needed to see general Dr because my dauthwr is 16. Why didn't she said that the first time she saw and evaluated my daughter? They lost $800.00 plus othordontist which works out good after seeing the last review.

1 stars

I brough my child for a cleaning and while Dr. Gallego was reviewing her teeth my daughter sends me a text saying that the Dr. is talking about her with her assistant in Spanish saying how bad her teeth are. We should had left at this point but the Dr recommended xrays. We got an estimate of $800+ and Dr. Gallego said it was too much work to be done to makea future appointment for her to work on the cavity. We finally came ttodayto get the cavity filled and same Dr. Said her deep cavity needed to be done with the general Dr. The front desk told me that the Dr can do the little cavities today but Dr. Gallego refused after being there for 2 hours with an appointment. I told the manager what had happened the first visit and how upset I was. I asked for my records and will be going to another more professional dentist. Not only they losta client they also lost the orthodontist $$$ that iI was going to use.

1 stars

The work they do is fine, but the billing is awful. We got a quote for a cavity a month ago. We came in today and the rate was increased because they claim the cavity was bigger. This happens all the time. Something is quoted as free and then we get a bill. Done with this place.

1 stars

My son started orthodontist treatment here and if I new what I had experience now I would have done it somewhere else. From the beginning we had problems. The payments they were suppose to withdraw out of my account on a monthly basics then one day I get a withdraw for a big amount so I call the office and they told me that the person in charge was let go and they didn't know what this person did. Anyway I was very upset. Then every time I try to schedule with the Dr. He is never available, or when I finally get an appointment they call me to canceled because the Dr. Is out of then office or some other story. They also never told me that the Dr. only see patients 2 days a week and only mornings, so I have to take my son out of school for the Dr.'s convenience. In general the experience has been terrible I do not recommend it and we are just stock.

4 stars Verified customer

Would like evening times for adult appointment. Lot's of people have to work till 4:00 and need later appt. time. My appointment next visit is 2:00, so I'm going to miss 2 hours from work. Anyway of accomodating evening hours for adults as you do the children? Thank you.