91.0% would refer friends and family to us

5 stars Customer since 2017

Jennie and I enjoyed our first visit to Woodland Animal Hospital yesterday. Everyone was so nice. It was Jennie ' s fir ... Read More

2 stars Verified customer

I felt very taken advantage of & it seemed like they only wanted my money. The only thing reasonable was the office visi ... Read More

Woodland Animal Hospital replied:

We apologize that you feel that way. Unfortunately we can not look into your visit with out knowing who you are if you would like to discuss your visit please call 770-467-3140 and ask for a member of management.

Thank you.

4 stars Verified customer

The staff was super friendly, very knowledgeable and willing to answer questions. Thank you!

1 stars Customer since 2016

I have never been to a vet that was all about money. Also I have never been to the vet where they take the pet away from ... Read More

Woodland Animal Hospital replied:

Ms. Mays, everyone at Woodland Animal Hospital is so sorry to hear you have such a poor impression of our facility due to your experience with us. It?s always our top priority at Woodland to provide the absolute best care for our patients and the utmost in customer service toward our pet parents. However, we are very sorry you feel we fell short of this endeavor during your precious dog's visit with us, however we can assure you that CoCoa did receive the Cerenia injection that you were billed for. If you would like to discuss your concerns please call 770-467-3140 and ask for Shannon Hobgood

5 stars Customer since 2016

Great customer service and they are so great with my babies. I love the call backs asking how our babies are doing .... ... Read More

2 stars Verified customer

We took our cat in on Saturday and had blood work done and sent out. Dr. Ebony Matthews said she would call us Sunday on ... Read More

Woodland Animal Hospital replied:

We are sorry for you experience here at Woodland Animal Hospital. We strive to have excellent communication with our clients. If you would like to discuss your situation please call Shannon Hobgood at 770-467-3140.

1 stars Verified customer

Before we brought my sick pet in we were told it would be $89. Once we got there we were told that yes it was $89....bu ... Read More

3 stars Customer since 2015

I have always loved going to Woodland however visted yesterday morning just to pick me up some heartguard bc I was in th ... Read More

Woodland Animal Hospital replied:

First of all, we at Woodland Animal Hospital want to thank you for taking the time to give us your feedback. Our staff is devoted to providing the most compassionate and helpful care in the veterinary industry today. Anytime we hear that it seems otherwise, we take it very seriously. That being said, we sincerely apologize that you felt our staff expressed any degree of negativity toward you and your precious pet, as our intention is to always provide the absolute best care of our patients with a smile on our faces. There is often a lot more going on behind the scenes than meets the eye, we are very sorry. We will absolutely look into what went wrong during your visit and take action to prevent anything similar from happening again. If you have any other questions or concerns, please do not hesitate to contact our practice manager, Shannon Hobgood, at (770) 467-3140. Again, we are sorry, and we thank you for taking the time to provide us with your feedback.

3 stars Verified customer

Went in the office thinking my 2 year old cat Sadie had a respiratory infection. The vet looked in her eyes and knew rig ... Read More

Woodland Animal Hospital replied:

We are so sorry to hear about the loss of your beloved cat and extend our deepest condolences. Our veterinary team loves caring for animals and always gives its due diligence when diagnosing and treating our furry patients. We would love do services for free but we are not able to do that. We are sincerely sorry our efforts did not produce a favorable outcome, and we truly appreciate you taking the time to write a review and give us feedback. if you have any further questions or comments, please do not hesitate to contact Shannon Hobgood at (770) 467-3140 or shannon.hobgood@woodlandanimalhospital.com. Again, we thank you for your feedback.

5 stars Customer since 2016

My first visit and I was very impressed with the staff and Dr Stephens. Not having a dog in many years, Dr Stephenswas ... Read More

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