99.8% would refer friends and family to us

5 stars Verified customer

Great -I have 2 Toyotas and the Lexus you worked on.....based on this experience, you have my business. Estimate as within 5% of actual cost, done on time, no hassles

5 stars Verified customer

great service

5 stars Verified customer

I brought my 2011 Audi Q7 to M&R at the recommendation of a friend, after I'd taken the car to Audi Palo Alto and had gotten a ridiculously high quote. The car was leaking coolant, and Audi said they'd basically have to take the engine apart to find the leak. They said the job would be between $3-5k, and maybe more, depending upon what they found. I did not want to give them carte blanche so I took the car. [I should also add that they had my car 5 days, and, that in order to get this appointment I had to wait 3 weeks with a coolant-leaking car]

M&R was available right away and found the leak quickly. The leaky hose was right at the top, and there was no need to take apart the engine. I could see the leak - which Audi missed - with my own eyes.

Two hours of labor, a hose, and some coolant was all it took -- about 10% of the cost of what Audi quoted me! Thank you very much M&R!!!

5 stars Verified customer

Great shop! Henry fixed our 47 Chrysler WIndsor. It runs much better now

5 stars Verified customer

Routinely excellent service.

5 stars Verified customer

Everything worked out perfect...

Time was tight, and they got it done.

5 stars Verified customer

Excellent i've been going to M&R for many many years and I've never been disappointed

1 stars Verified customer

Nothing better than having a mechanic you trust - that's what M & R is to me.

5 stars Verified customer

My right directional and brake light was out and Renaldo got me in and out of there fast.

4 stars Verified customer

Ronaldo is so friendly! It felt easy to trust him. However, on my estimate, the first thing he did was add a $45 oil change that I didn't ask for. You need to ask your customer first if they need an oil change instead of assuming they do, and for $45. My car runs beautifully after you fixed my thermostat, although you guys are a little pricey. (we don't all work at Facebook LOL) I realize I have to pay for good work, though, and the convenience factor cannot be overlooked,you were right down the street practically from my work. Thanks for the great job, guys!

Also in Menlo Park



5 stars 250 reviews

Excellent dental care. Dr. Lent is thorough and stands by his work. The hygienists are also thorough and answer questions without being "preachy." The front office staff are knowledgeable and very helpful.
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