I went to have my 3rd dental cleaning at the office, which was good. However, at the end of the cleaning Dr. Bertini came in the room without asking if I wanted a consultation, took less than 60 seconds looking at my teeth, and when I went to pay I was charged $50 for the "consultation". During the previous cleaning I made very clear that I do my dental treatments in Brazil with my niece, that I was going there for the cleaning ONLY, that's why I always decline doing the x-rays. I should have been asked if I wanted a consultation, especially when he knows about that. Also, if I have a consultation with a dentist I expect that it would last more than a few seconds. Hard to believe that a professional would act this way just to try to squeeze $50 from a patient. The receptionist that took care of me was very rude just because I said that I didn't want to pay for the 60 sec. "consultation", as if she herself was going to lose the money. She told me that I should have said that I didn't want the "consultation", but actually I had no time for that, Dr. Bertini stormed into the room and went straight to my mouth. I had no idea what was going on. Actually, I should have been asked if I wanted a consultation since my appointment was only for a dental cleaning. It was obviously a "trap" to get an extra $50 from me. Too bad, I'll have to look for another dental hygienist, but that's OK, there thousands in NYC.
One more thing worth mentioning, the first time I went for a dental cleaning I had the x-rays done + a consultation, Dr. Bertini told me I had to extract one molar and place an implant. I went to Brazil and my nice saw no need to extract the tooth, she changed the crown that was on it and I still have my tooth, which I would have lost if I had listened to Dr. Bertini. So, why would I want a consultation with him? I don't trust him to take care of my teeth.