What others had to say

5 stars Customer since 2017

El trato de todos es muy lindo estoy agradecida

4 stars Customer since 2021

Very good

3 stars Customer since 2022

I felt rushed through my appointment.

1 stars Customer since 2022

Very bad. I don’t remember who cleaned my teeth but she was very harsh and racist. She told me people back in my country don’t know what floss is but now that we’re in American we have to floss. Little does she know I floss everyday and other dentist said my teeth are fine just needed a little bit of cleaning. How is the name GENTLE dental but the cleaning is harsh and very hurtful. Never going back again.

1 stars Customer since 2022

Went for a check up and cleaning as my first appointment. Took an hour for the check up, and was then told that the hygienist couldn’t see me that day because they were already busy. If you can’t fulfill your appointments, you should probably call the patient and cancel. Will be looking for a new dentist.

3 stars Customer since 2006

The lady that cleaned my teeth was not Gental at all the complete opposite

1 stars Customer since 2021

Step up on purpose just to create medical neglect of my son. Lied to me entire time. Lied about Dr. That was leaving practice. I feel I get to punch people in the mouth.

Gentle Dental Care of Rochester replied:

One of our Dr. indeed left the practice last month. The use of violence or thread aren't tolerate by this practice. I suggest call your insurance to get a new provider, or place a formal complain so we can address your situation.

5 stars Customer since 2020

Very friendly and they made me feel comfortable.

1 stars Verified customer

The lady that cleaned my teeth was very rough ! My

Mouth still hurts two days later !

1 stars Customer since 2016

The dental hygienist lady is always very ruff and goes back and forth with you (argumentative) when you tell her to be more gentle. I never bleed when brushing my teeth or flossing and she constantly makes me bleed the entire time. When I ask if there is someone else who can do my cleaning they say she is the only one.

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