I always have an excellent appointment with y'all. The office staff are always very friendly and helpful. The wait time is very little. Dr Cavett always listens to my concerns and never rushes the appointment. She does a great job keeping an eye on me since I have diabetes and it can damage my eyes. The girls up front are great at helping me pick out my glasses. I can't see what they look like very well when I try them on without my glasses. They give me excellent feedback and never steered me wrong on the choice of frames. It's a great group of employees. They have a lot of patience with me because I take awhile choosing the frames. I love the staff.