99.3% would refer friends and family to us

5 stars Customer since 2021

Staff is great!

5 stars Customer since 2020

Excellent communication and wonderful staff.

4 stars Customer since 2006

My cats have been patients of Marina Bay Animal hospital for several years, and i have never had any issues about care. Dr. Larry saw and evaluated my male cat Gentleman Jack on Monday 01/17/22 which was his annual checkup. He is fine. However, when I checked his new rabies tag for 2022, it was inscribed 2021. I called the clinic today and explained the tag did not reflect that he had his 2022 Rabies vaccine.

I was told that they did not have 2022 tags. I asked if the incorrect year tag wold be replaced when they received 2022 tags and I was told NO, that a replacement tag would not agree with the date he was vaccinated.

This concerns me because, heaven forbid if Jack should get lost (though unlikely), it would appear he had not had his 2022 rabies vaccine.

I now they could call the clinic if they knew where to call but I also know not everyone is as diligent in checking out a discrepancy, especially if it is unknown to be a discrepancy.

This really upset me with the response.

Marina Bay Animal Hospital replied:

Thank you so much for speaking with me this morning. I am so glad we could address your concerns and clarify the matter. The tag you were provided is entirely legal, however, if you would prefer one that says 2022, we would be happy to reissue one once we receive them. We sincerely apologize for the inconvenience. Thank you for trusting us with your pet's care!

5 stars Customer since 2011

As always, my experience at Marina Bay was excellent. We have been bringing our pets to them for years, and the care for our pets is always stellar. They are also very kind and informative to us regarding our pets best care. Thank you so much.

5 stars Customer since 2021

Friendly and quick!

5 stars Verified customer

Exceptional.

5 stars Verified customer

Great! Everyone very friendly.

5 stars Customer since 2021

Very caring. Very tender and understanding. Very Thorough. Love all the staff. Would not go anywhere else.

5 stars Customer since 2000

I had my female Boston Terrier spayed. The staff and Dr were very god, very caring and answered all my questions! Very pleased.

5 stars Customer since 2013

I always request Dr Larry, Dr Kim or Dr Scanlon and have always been very happy with all three doctors. It was my first time seeing Dr Manriquez. I was very impressed with how thoroughly he examined Henry and with the way he communicated his findings. I would definitely schedule with him again. Very good group of Doctors at Marina Bay Animal Hospital.

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