As always, The Captain of the ship was thorough as was his mates. I was completely satisfied once again hoping this doesn't offend anyone on the outside. Adding a personal thought/touch, without a doubt if someone played the National Anthem I can guarantee nothing would have changed as it would have in a medical facility in the Chicago.area. Sorry, my brutal honesty couldn't hold back any longer. I have been blessed with great staff at all levels within the Marion Eye Center group.