When your appointment is for 3:40 pm and you don't see the doctor until 5:45 pm, that's a problem. The doctor is great. The poor scheduling is the big issue. My question would be, why did I have to take off early from work? I finally walked out of the office at 6:25 pm, almost 3 hours after my appointment time. That was ridiculous!
Overall positive experience with Marion Eye Center Staff and Dr. Umana. The medical assistants were pleasant and efficient. The only complaint I have is the wait time. My appointment time was 9:10 and I did not get out of the office until 12:00. Most of that time was spent sitting in the waiting area and not with the medical personnel.
My recent experience at Marion Eye Center was GREAT! The staff were helpful & courteous. The appointment was done in a brief time, yet I was given time & opportunity to ask questions & receive answers.