100.0% would refer friends and family to us

5 stars Customer since 2016

Friendly, helpful and courteous.

3 stars Verified customer

After years at another mechanic, was pleased to find affordability and promptness of service remain unchanged.

5 stars Customer since 2017

The service from Mark's was quick and efficient. Good recommendations for future services needed.

5 stars Customer since 2017

I have long heard great reviews about Mark's Japanese Auto so we decided to give them a try. After getting some quotes and reviewing google reports on the repair, it was a no brainer to go to Mark's. Price was just as quoted (much less than the quote from Toyota) and the repair was just over two hours. Fair price and quick reliable service sold us on this shop. And, no need to get a loaner for the day.

5 stars Customer since 2010

Mark and Chris always intake us and take care of our SUVs ethically, professionally, and I still confidence and honesty. We feel "safe" coming to them for service. Sometimes they even tell us some repairs aren't needed. This is rare to see.

5 stars Verified customer

This shop and the staff are great. Ever since finding Marks, this is the only shop that works on my Lexus. I've had several services done here over the course of time; brakes, fluid flushes, oil changes, and not one complaint. The workmanship and customer service is better than the majority of shops around and it shows. They are busy for a reason. And if you run synthetic, they use Amsoil which is some of the best stuff around. My car thanks me; I can seriously feel and hear the difference ever since I started running it. If you have any hesitations on where to get your Japanese/European auto worked on, don't, just go here.

5 stars Customer since 2015

Thanks for the great job. The Mercedes is now dry "as a bone" because you were able to unplug the tubes. The cost of the job MUCH less than expected. You will be the first considered if future service needed. Thanks

5 stars Customer since 2017

Chris was great and very sociable...he made the time pass as I was waiting for my car to be done. The guys took great care of my car and had it ready ahead of schedule. They let me know about any concerns that they had but didn't pressure me to get anything taken care of immediately. I will definitely be taking my car back.